“We had recently purchased a new enterprise system, and we didn’t know what we didn’t know. The system was brand new to us. We were muddling through for the first months before we engaged with Impact Advisors. They already had the experience, and they showed us exactly how the system should operate. That was very impressive to us because we assumed certain things would happen that didn’t, and Impact Advisors showed us where we went wrong and why things didn’t happen the way we had expected. Impact Advisors knew what the system could do, and they understood our goals and what we wanted the system to do. Impact Advisors helped us streamline our processes. They did better work than we had been trying to do.”
