Corporate Services Optimization
Reduce spend in operational support functions without negatively impacting quality
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Challenges
Growing margin pressures? Recent merger or acquisition? Considering implementing or exiting a shared service model? There are number of reasons to take a closer look at your corporate or operational support functions, such as HR, Finance, IT, and Facilities.
- Concern over diminishing returns (cost outweighing perceived benefit)
- Overstaffing or unclear roles and responsibilities
- Too little flexibility within corporate functions
- Need for behavior change
- Leadership turnover or lack of alignment
- Lack of innovation
- Outsourced vendor not delivering optimal services
Value Delivered
2-3% total OpEx reduction
without interfering with direct patient care
Optimized utilization
of corporate resources through shared services and centralization
Improved employee engagement
due to clearly defined roles and responsibilities
Improved support
for hospital functional areas and better positioning the organization for the future
Improved span of control
and decision rights
How We Deliver Value
Corporate Services optimization examines the corporate functions, such as HR, Finance, Legal, IT, Marketing, and Facilities and provides solutions to enable more efficient and effective support of hospital operations.
Assessment & Value Analysis
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Our corporate services optimization experts gain an understanding of your organization and current challenges, so we can develop focused solutions by corporate function that align with your strategic vision and goals. Areas of focus include people (their roles and how they are organized), process and performance, as well as infrastructure. We benchmark your performance against similar organizations to guide our analysis and seek to understand the value of key functions and how to leverage them to fulfill near and long-term objectives.
Solution Design & Implementation
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Our corporate services optimization experts architect and implement solutions that will optimize spend while maintaining the quality of support. These could include insourcing, outsourcing, centralization, automation, demand management, and streamlining/reducing waste.
Performance Tracking
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Utilizing tools, dashboards, and a position control process (if applicable), we embed structures that facilitate continuous performance tracking and follow-up action to ensure gains are sustainable.
Related Services
Our Leaders
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John Klare – Managing Partner
John is a highly accomplished, results-oriented, senior executive and consultant with experience in healthcare provider business transformation, operations improvement, revenue cycle, and new service line development. He is a proven leader with experience in multiple start-ups/private equity/IPOs. John has an outstanding track record of new business development for complex consulting and large business process outsourcing (BPO) contracts.
Performance Improvement, Physician Enterprise, Revenue Cycle, Supply Chain
Ready to join the team?
Start making
your impact today!
If you are passionate about improving healthcare, we’d like to know you. Check out our current list of openings or talk to one of our recruiters.
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