For 17 years we’ve been building trust among healthcare leaders by helping them drive sustainable financial improvement and growth, improve care quality and efficiency, modernize technology, and leverage data.
Give us the opportunity to target your challenge and earn your trust.
Our clients vary in size, shape, and complexity, but they have one thing in common: they’ve all achieved extraordinary results. A few are highlighted below and throughout the website.
Achieved through enterprise call center operations transformation and implementing new AI-enabled automation capabilities. Also removed ~700,000 non-value-added hours across multiple departments in the acute care setting of the 3-hospital system.
Exceeded margin improvement target by ~ $1M (15% over target) at a not-for-profit community hospital with gross patient service revenue of $399M.
Exceeded $15.9M benefit target through a 12-month provider productivity initiative at a single specialty services organization with $300M annual revenue.
Delivered through a combination of revenue cycle management and end-to-end perioperative operations improvement at a non-profit community health system with $4.5B annual revenue.
We listen. By first understanding your unique context – current state, strategic objectives, challenges, and strengths – we can apply the right solution or set of solutions and deliver transformational value. There is no one-size-fits-all.
We challenge with respect. Self-examination is difficult, and as your collaborative partner we will push you to look closer and question assumptions. We share the same goal: to help you succeed.
We walk the path with you. Your needs will change over time, and a good strategic partner flexes with you. Most of our clients have worked with us on and off for over 10 years.
Trust is important when selecting a consulting partner. That’s why KLAS awards, earned through direct client feedback, are important to us. And with these 3 new ones, we’ve earned 31 distinctions in 17 years — more than any other consulting firm.
But you don’t have to take our word for it. Read what leaders who have worked with us (and our competitors) have to say in these recent KLAS reports:
KLAS Report: Data & Analytics Services 2023
Headquarters
400 E. Diehl Road
Suite 190
Naperville, IL 60563
Downtown Chicago Office
980 N. Michigan Avenue
Suite 1998
Chicago, IL 60611
Phone
1-800-680-7570
