The Operations team at Impact Advisors supports our Winners and clients through many areas of the firm. The work ranges from recruiting top talent, marketing our consultants work through thought leadership, properly staffing to ensure client needs are met, enabling the right technology to collaborate and ensure effective delivery, and ensuring Winners are valued.
Learn more about what the Operations team does daily. Our team members have shared what they do and why they do it. If you’re interested in joining us, check out our open positions.
Recruiting
"I engage with internal stakeholders to understand project requirements, identify viable candidates with the right skills and Winner qualities, ensure candidate satisfaction throughout the interview process, and follow up with regular touch points post-hire to ensure the placement is satisfactory for all parties. I’ve been a Sr. Recruiter for almost 4 years, delivering to Strategic Advisory and Cerner Implementation Services hiring and staffing needs.”
"As a Senior Recruiter for the HIT Staffing team, I am involved in a lot of hourly personnel hiring, mainly focused on the Epic space, and primarily for new implementations, but in other areas as well. The HIT Staffing team handles a great deal of the hourly hires and has a very large number of roles that we work on at any given time. I must be able to move quickly and have ready-to-go candidates in my pipeline at all times. I work to ensure I have the top candidates to provide strong, experienced resources to our clients to ensure success on their projects. Strong consultants help lead to successful projects, which leads to great client satisfaction. I have been with Impact Advisors for 8 years and have loved being part of this company. The culture is second to none, and the quality we provide is amazing. And I love the recruiting team! The company as well as the recruiting team feels like a family.”
Happy Team
"As a part of the Happy Team and Operations team, everything we do is aligned to caring for, developing, supporting, and celebrating our Winners. Ultimately, we hope this provides our Winners with the best work environment and culture that allows them to start-up quickly and perform their best as a team for our clients. Our culture tends to be infectious, in a good way. Clients have noticed the difference in our Winners and, on multiple occasions, have asked the Happy Team to share some of the “secret sauce” that has led to 14+ years of Impact Advisors being one of the Best Places to Work."
Proposals
“I oversee the Proposals team and sales support process for the firm. My responsibilities include guiding and coaching team members, defining the proposal tools/templates, creating, and enhancing winning content, coordinating team efforts, ensuring compliance with firm standards, and conducting quality reviews. The Proposals team contributes to client satisfaction by developing responsive and high-quality proposals that align closely with client requirements and are presented professionally to positively reflect Impact Advisors' top-notch consultants and services. I've been with Impact Advisors for more than four years. During that time, I've had the pleasure of working with some exceptional people. Impact Advisors' commitment to quality, inclusive culture, and recognition of individual contributions has helped to foster my personal growth and sense of fulfillment that makes each workday rewarding.”
Staffing
"My main responsibility is to coordinate staffing across the firm. This includes working with the sales, recruiting, and operations teams to gather information and ensure roles are staffed to the best of our ability. This contributes to client satisfaction by making sure we have the right person for the right role. My experience at Impact Advisors has been one of helping people. I see it every day that our teams think about the patients, the clients, and our Winners as people. We are all in this together!”
Staffing
“There are many facets to the HR department. We strive to care for our Winners with competitive benefits, work/life balance and an exceptional overall employee experience. We work with experts internally and externally to ensure we are making the best decisions for our Winners and Impact Advisors. We celebrate our Winner’s achievements and Firm growth by initiating and implementing practices and policies that support both. In my 12 years with Impact Advisors, I have had the pleasure of working with both the HR and Finance teams. The collaboration across multi-functional teams within Impact Advisors has offered me the unique experience of contributing to the Firm on many levels.”
Technology
"As the Technical Services Manager, my team works behind the scenes to ensure optimal performance of all IT systems with a focus on equipment uptime and consultant satisfaction. A happy consultant with working equipment leads to a positive experience with clients. I’d like to share that everyone at Impact Advisors is approachable and great to work with.”
Finance
“My main responsibility is financial reporting and analysis. My role is to identify, record, and communicate internal and external transactions. Accurate accounting contributes to client satisfaction in several ways. Perhaps the most important element from the client perspective is the transparency and trust regarding billed revenues. Client satisfaction is also increased by Firm leadership making sound decisions supported by relevant financial information. For the last 8 years, I have had the opportunity to witness and support the growth of the firm. I am grateful to be part of such a wonderful and supportive team.”
Accounting
“My main responsibility is to ensure our clients are receiving accurate invoices. My experience at IA has been amazing so far. I have had the opportunity to meet/work with so many different people and learn so much about the Healthcare industry.”
Marketing
“As part of the Marketing team, it’s important for us to clearly illustrate how our services can help our clients succeed. Whether it’s through our website, sales collateral, social posts, industry presentations, etc., we want to share how our work has provided meaningful results for our clients. We regularly meet with our leaders and the consultants who are on the pulse of what’s going on in healthcare to help us provide insights and thought leadership on a myriad of topics, including improving financial performance, enhancing care delivery, ensuring technology value and security, and accelerating growth and innovation. I appreciate the collaborative nature that is present here. The people at Impact Advisors genuinely care about helping each other succeed, and they care about their fellow colleagues. That is a rare combination to find in the workplace and one that is very special.”
Everyone at Impact Advisors, including our Operations Team, is committed to helping each other and our clients succeed.
If you’re interested in joining our team, check out our current openings.
