SUCCESS STORY

Workforce Management and Labor Optimization with OPTIX

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A Patient-Focused Staffing Approach

Impact Advisors has worked with multiple clients to implement workforce management focused strategies to generate cost savings, optimize capacity, and prepare for future growth. Our labor experts leverage a proven, patient-focused staffing approach and our proprietary OPTIX reporting system to empower client teams to manage
to their own targets and hard-wire results. 

Key activities of our approach include:

  • “Boot Camp for Managers” development and training program that teaches managers and directors how to run their departments like small businesses.
  • Tools to help project staffing needs based on patient volumes and review daily productivity.
  • OPTIX reporting system to monitor performance and simplify decisions.
  • Daily “huddle” system to reflect on performance and group-think solutions.
  • Tools to enhance employee engagement

Our Client Impact

Mercy Health

A healthcare system with locations in Ohio and Kentucky including 30+ hospitals, 13 extended care
facilities, multiple regional offices and hundreds of physician practices.

Timeframe: 2003 – 2016
Contact: Jim May, COO

Key Value Delivered:

  • Saved over 4500 FTEs
  • Consolidated 6 hospitals
  • Implemented over $800M
    cumulative savings
CHRISTUS Health

A not-for-profit system made up of more than 600 health centers, including long-term care facilities,
community hospitals, walk-in clinics, and health ministries.

Timeframe: 2016 – Present
Contact: Jeffery Puckett, COO

Key Value Delivered:

  • $160M cumulative improvement to the bottom line over a the initial 3-year period
    (remaining years have been spent maintaining improvements)
Integris Health

A non-profit health system with facilities across Oklahoma including 16 hospitals, rehab centers, physician clinics, pharmacies, mental health centers home health agencies.

Timeframe: 2020 – Present
Contact: Michael Weed, CFO

Key Value Delivered:

  • Exceeded a 19% decrease in Cost per Adjusted Patient Day 

“Impact Advisors was there for us. The work they did in our labor engagement far exceeded every expectation we had, and we are surviving. I made a great choice with Impact Advisors. I would buy the firm’s services over and over again. The services are well worth the cost.”