IT Optimization & Modernization

Orchestrating technology, operations, and strategy to accelerate business transformation and innovation

Impact Advisors Earns Best in KLAS: Overall IT Services Firm for 2024

The Overall IT Services Firm ranking is reserved for those firms that have a minimum of three separate IT services that are ranked or newly rated in four separate market segments.

Impact Advisors received a score of 94.1 for Overall IT Services Firm.

Challenges

Today’s healthcare CIOs have a lot to contend with, between ensuring tech-enabled care quality, keeping critical IT infrastructure secure and running, and achieving the level of digital maturity and dexterity required to compete, all while balancing cost and value. Impact Advisors can help. Our experts have been operating in or advising executive-level IT roles for more than 20 years. Solving healthcare’s toughest challenges is what we do.

Value Delivered

Achieving business transformation objectives

with IT as a critical driver

Strategic decision-making

enabled through a structured operating model and governance

More efficient

use of tools and technology

Predictable spend

and lower Total Cost of Ownership (TCO)

“84% of 3,000 CIOs surveyed say they have responsibilities outside of traditional IT, the most common being transformation and innovation.”

– Gartner Group

How We Deliver Value

IT’s role in healthcare has shifted from strategic enabler to key driver of business transformation and innovation, and Impact Advisors has been there for it all. Hundreds of the industry’s foremost IT leaders have put their trust in us to help them develop and implement IT strategies and optimize the appropriateness, effectiveness, security, and strategic value of their technology architecture, infrastructure, application portfolio, IT governance, and human assets.

Facility Technology Planning

Impact Advisors has supported a variety of leading healthcare institutions in technology planning for both new and remodeled facilities. We also assist in managing the transition from outdated technologies and environments to modern ones.

Cloud Strategy & Transformation

Modernizing core technology and migrating to the cloud are inevitable. Digital transformation can’t happen without it. Leveraging deep business acumen, clinical systems integration, and analytics capabilities, along with the power and scale of cloud computing platforms, we deliver agile solutions purpose-built to further healthcare innovation and digital transformation.

Our experts will help you evaluate and choose the right platform on which to build desired digital health and analytics capabilities. We’ll also prepare your organization to consume from the cloud and absorb the organizational impacts of the shift.

Technology Evaluation & ROI Modeling

Impact Advisors has led more technology evaluation projects over the last few years than any other firm in the industry. From an options analysis to a comprehensive selection process, we are objective and thorough, leveraging our deep knowledge of all the major vendors and their capabilities and accelerating your ability to make an informed choice.

Modernizing technology is one of the biggest investment decisions a healthcare organization will ever make. We can help you build a solid business case and define an accurate budget by determining the total cost of ownership and expected return of your major IT investments.

Technology Integration & Interoperability

Effectively capitalizing on the enhancement of integration among enabling technologies (EHR, ERP, enterprise clinical imaging) represents a considerable undertaking that necessitates technical, analytical, operational, and clinical expertise—a level of knowledge and experience that is often lacking within a healthcare organization.

Impact Advisors will assist you in examining the business and clinical functions that the technologies support. We will help you understand the data requirements for each system and how to capture, manage, and analyze that data. With this information, we will collaborate with you to define, plan, implement, and sustain the transformative changes needed to amplify the value your organization derives from its technology investments.

Application Portfolio Rationalization

The high maintenance cost of applications that are no longer in use is one of many reasons an organization will benefit from a fully vetted enterprise-wide application inventory. Impact Advisors’ Application Rationalization framework strategically focuses on areas with the greatest opportunity and ultimately defines a single, consolidated set of approved enterprise-wide applications for each area (e.g., laboratory, radiology, hospital billing, etc.).

Our services include development of:

A comprehensive application portfolio with detailed system information, organized by functional area
A roadmap for merging or decommissioning the application portfolio
A strategy for integrating applications, converting and/or archiving data
A cost model depicting execution costs and total savings, especially from retirement of software maintenance contracts

IT Governance & Service Delivery

Since our founding in 2007, Impact Advisors has been advising healthcare organizations on creating IT governance and service delivery models of the future.

Impact Advisors will help you:

Align IT initiatives with organizational goals
Clearly define roles and right-source staff
Create appropriate structures to involve key stakeholders in decision-making
Prioritize projects based on clinical and business needs
Adopt a flexible, agile structure and continuous improvement practices
Leverage technology to enhance patient care, operational efficiency, and overall performance
Implement risk management and compliance frameworks to ensure adherence to regulations
Define performance metrics to track success

Related Services

Strong Stories.

Detailed Experiences.

Case Studies.

Impact Advisors developed a prototype for a robust data analytics toolkit for Clinical Engineering, allowing team to better visualize their complete medical inventory of more than 50,000 devices.

50K+

device inventory

Impact Advisors guided a health system through the visioning, planning and budgeting for the technology implementation of a new, 8-story, 500-bed tower. We also provided leadership and project management to ensure the successful implementation and IT transition of the full complement of information systems as well as the associated hardware, software and device integration and several “Intelligent Hospital” solutions.

Facility design

and phased implementation

Impact Advisors helped integrate the IT infrastructure, organization, and app portfolio ahead of the merger of two cancer fighting entities with starkly different operating models.

240

Redundant systems discovered

Our Leaders

Matt Duncan – IT Strategy & Value Solutions Lead

Matt has more than 30 years of experience in the healthcare IT field and has helped many of the nation’s largest and most complex health systems with strategic planning, assessment and implementation of enterprise vendor strategies. He has also provided executive oversight to multiple, large-scale Epic enterprise implementations. Previous career highlights include serving as Deputy CIO of a large health system, leading the healthcare strategy service of the world’s largest IT research firm, and directing the HIPAA advisory practice of a large consulting firm.

John Curin – Technology & Cloud-Smart Solutions Lead

John is a dynamic technology executive with a strategic mindset and a breadth and depth of subject matter expertise focused on aligning IT capabilities to the accelerating pace of business. He has a successful history of planning, integrating and running industry leading technologies and practices for myriad organizations with a focus on healthcare providers, in addition to financial services, global enterprises, and the Fortune 500. He is a recognized thought leader and top performer in several industry categories with a proven record of execution and achieving optimal business outcomes.

Bruce “Skip” Lemon – IT Advisory Practice Lead

Skip is a healthcare consulting executive with over 30 years of experience in strategy development, large-scale program management, systems integration, clinical and revenue cycle process improvement, and outsourcing. His career has focused on serving clients in the healthcare industry, including providers, health insurance companies, and healthcare software companies with a heavy emphasis on serving healthcare providers.